✦ Terms
- Our responsibility is only limited to packaging and production. For any issues that may arise during shipping, we will assist you in contacting the shipping company to file a compensation claim.
- Refund requests may not be granted after production begins on April 1st if they do not meet our refund policy.
- Updating orders:
☛ In case you want to update the quantity of goods you want to buy, please contact us before the production process begins. (1 April 2025).
Changing order informations:
☛ In case you need to update your address or contact information, please contact us before the shipping process begins. (1 May 2025).
- By purchasing you acknowledge and agree to our terms and policies.
✦ Refund Policy
- If you receive a defective item(s) because of a manufacturing defect or a packaging error, we will offer you a refund of the defective item(s) you have been ordered and a digital version of the book.
- There are some countries that we cannot ship to. In case, we cannot ship to your country but you have paid from us. We will refund you in full.
- For items missing from your order, we will send you a digital copy of the book and refund you the money you spent on the missing item.
Conditions for requesting a refund:
- Damage caused by manufacturing or packaging errors: color errors, skewed images, water damage, missing product(s) or damaged goods within an undamaged unopened box.
- Provide clear videos and photos of the unpacking process.
- Refund request must be within 10 days after receiving your order.
✦ Notes
- All products are pre-order items. Therefore, the production and packaging process will take at least 3-4 months.